The Case for Informal Spaces in the Workplace

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Author(s): Monica Biagioli (University of the Arts London, UK)
Copyright: 2017
Pages: 19
Source title: Integrating Art and Creativity into Business Practice
Source Author(s)/Editor(s): Giovanni Schiuma (University of Basilicata, Italy & University of the Arts London, UK)and Antonio Lerro (University of Basilicata, Italy)
DOI: 10.4018/978-1-5225-2050-4.ch004

Keywords: Business & Management / Business Science Reference / Human Aspects of Business

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Abstract

This chapter makes the case for informal spaces in the workplace by emphasising the qualitative benefits they can provide, most specifically in the realm of innovation. This goes against the current bias in evidence-based policy that the most valued evidence is that which can be measured (Belfiore & Bennett, 2008, p.5) and aligns with qualitative forms of representing experience, knowledge, and outcomes. The link is made here between transformation and innovation. Innovation is seen as the fertile offshoot of creating a space for growth, debate and experimentation; one parallel to and overlapping with the more formal channels of established communication and interaction in the workplace. Transformation is difficult to substantiate and requires qualitative forms of expression and analysis to come into view. This chapter aims for a more balanced view of all forms of analysis and argues that qualitative forms are the most effective at capturing innovation.

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