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The Benefits and Challenges of New Media for Intercultural Conflict
Abstract
This chapter examines current research on intercultural interactions over new media with a particular emphasis on those studies involving conflict. Two main points are emphasized: 1) new media have several characteristics that differentiate them from traditional forms of media and shape intercultural conflict, providing benefits but also creating challenges not encountered before; and 2) traditional theoretical explanations of the relationship between media and conflict are inadequate for explaining the role that individual and group characteristics play in intercultural conflict in the digital age. Certain theories are discussed in relation to the second point. Overall, the chapter proposes questions that could advance research in this emerging area.
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