IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Application of Artificial Intelligence for Reference Purposes in Academic Libraries

The Application of Artificial Intelligence for Reference Purposes in Academic Libraries
View Sample PDF
Author(s): Elisha Mupaikwa (National University of Science and Technology, Zimbabwe)
Copyright: 2024
Pages: 27
Source title: Applications of Artificial Intelligence in Libraries
Source Author(s)/Editor(s): Iman Khamis (Northwestern University, Qatar)
DOI: 10.4018/979-8-3693-1573-6.ch007

Purchase

View The Application of Artificial Intelligence for Reference Purposes in Academic Libraries on the publisher's website for pricing and purchasing information.

Abstract

Artificial intelligence has played an important role in reference services for academic libraries. This chapter reviews 40 journal articles published between 2000 and 2023. It reports that artificial intelligence technologies of machine learning, robots, and natural language processing have all played an important role in providing personalised services in information literacy, sentiment analysis, information retrieval and recommendations on library materials. In addition, the review reported an increased usage of ChatGPT among academics and reference librarians in academic libraries. The review generally showed a limited adoption of artificial intelligence for reference purposes in the developing world due to several limitations such as lack of knowledge and skills, lack of finance and limited infrastructure among these institutions.

Related Content

Frederic Andres. © 2027. 14 pages.
Kalsoom Safdar, Khairul Najmy Abdul Rani, Mohd Aminudin Jamlos, Siti Julia Rosli, Muhammad Usman Younus, Zanab Safdar. © 2027. 27 pages.
Bani Adam, Binastya Anggara Sekti, Muhammad Adi Zacky Zahran. © 2027. 24 pages.
Swetha Margaret T. A., Renuka Devi D.. © 2027. 31 pages.
Maurice Saluschke, Michael Schulz. © 2027. 30 pages.
Mirjam Sepesy Maučec, Gregor Donaj. © 2027. 16 pages.
Jorge A. Ruiz-Vanoye, Ocotlan Diaz-Parra, Ricardo A. Barrera-Cámara, Alejandro Fuentes-Penna, Francisco R. Trejo-Macotela, Jaime Aguilar-Ortiz, Eric Simancas-Acevedo. © 2027. 21 pages.
Body Bottom