The Academic Trinity: African American, Female, Leader

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Author(s): Shannon D. Jones (Medical University of South Carolina, USA)
Copyright: 2021
Pages: 18
Source title: The Emotional Self at Work in Higher Education
Source Author(s)/Editor(s): Ingrid Ruffin (University of Tennessee, Knoxville, USA)and Charissa Powell (University of Tennessee, Knoxville, USA)
DOI: 10.4018/978-1-7998-3519-6.ch008

Keywords: Business & Management / Higher Education / Information Science Reference / Professional Development

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Abstract

This chapter highlights emotional labor from the perspective of a leader with the intersectionalities of being African American, female, and serving in a leadership role at a predominantly white university. Also shared are lessons learned from managing emotion in the workplace including being true to one's self, understanding your purpose, adopting a “put me in coach” attitude, learning to talk to people, finding an affinity group, minding your manners and words on social media, and being inclusive. The chapter concludes with a discussion on the role of inclusion in mitigating emotional labor in the workplace.

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The Academic Trinity: African American, Female, Leader

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