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Telecentres as a Medium for Good Governance in Rural India
Abstract
It has been established in literature that “good governance” has major implications for poverty reduction, equity, empowerment, and quality of life. Information and Communication Technology (ICT) is seen as potentially very influential for the cause of good governance. E-governance is seen as means to achieve tenets of “good governance”. E-governance addresses core components of good governance by seeking to improve efficiency and effectiveness of government, relationships with communities, businesses, citizens, and NGO/civil societies for better provision of services, accountability, transparency, and social development. In the beginning sections of the chapter, ideologies behind good governance are discussed because e-government initiatives are presumably embedded in the “good governance” thinking in development. The chapter also focuses on the relevance of e-governance as a means to achieve “good governance.” In rural areas e-governance services are mostly provided through telecentres; hence, the chapter also discusses the role and issues related to telecentres for e-governance service delivery.
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