Tailorable Technologies for Improving Business Intelligence Systems: Small Business Decision Maker's Perspective

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Author(s): Shah J. Miah (The University of Newcastle, Australia)
Copyright: 2021
Pages: 16
Source title: Research Anthology on Small Business Strategies for Success and Survival
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-9155-0.ch028

Keywords: Business & Management / Business & Organizational Research / Business Science Reference / Small and Medium Enterprises

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Abstract

The Australian farm-based businesses can be benefited from specially designed applications for cost-effective operation while maximizing profits to survive in economic and environmental crises. For decision support, existing business intelligence systems (BIS) approaches scarcely deal with specific user's provisions to adjust changing situations in decision making, without extra technical exertions. In this chapter, the authors describe a conceptual framework of tailorable BIS solution that is based on case study findings in that the highlighted requirements are relevant to address changing situations through enhancing end user's engagement. The activities of end user's engagement supported through the use of tailorable features that reinforce a shift from the traditional BIS process to a new provision where business owners can actively involve in adjusting their features to their decision support.

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Tailorable Technologies for Improving Business Intelligence Systems: Small Business Decision Maker's Perspective

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