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Sustainable Scorecard as an Actionable Framework for Managing Sustainability: The Case of Tube Brazil
Abstract
This paper investigates how corporate sustainable practices can be supported by information management models and information and communication technology (ICT) applications. The empirical work is based on a single case study, a Brazilian company that is applying the concept of a sustainability balanced scorecard (SBSC) to put forward a triple bottom-line strategy. Our results suggest that (a) implementation and use of the SBSC, (b) integration of the triple-bottom line concept within the SBSC, and (c) the place occupied by the eco-efficiency indicator at the heart of the strategic map represented three key factors that helped to enhance sustainability management. Moreover, the development of a sustainability-oriented culture and the strong business intelligence (BI) platform put in place enabled successful implementation of the SBSC in this particular company.
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