Sustainable e-Recruiting Portals: How to Motivate Applicants to Stay Connected throughout their Careers?

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Author(s): Elfi Furtmüller (University of Twente, the Netherlands), Celeste Wilderom (University of Twente, The Netherlands)and Rolf van Dick (University of Frankfurt, Germany)
Copyright: 2012
Pages: 21
Source title: Human Interaction with Technology for Working, Communicating, and Learning: Advancements
Source Author(s)/Editor(s): Anabela Mesquita (ISCAP/IPP and Algoritmi Centre, University of Minho, Portugal)
DOI: 10.4018/978-1-61350-465-9.ch005

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

Since most e-recruiting portals suffer from outdated applicant profiles and receive little user return as soon as applicants have found a new job, in this study, the authors explore how to motivate applicants to keep their profiles up-to-date and stay connected with one specific recruiting portal throughout their careers. The authors interviewed applicants, system analysts and programmers of an Austrian e-recruiting portal. Narratives showing striking differences between these three stakeholders’ interpretation of system requirements for long-term usage are discussed. The identified requirements point to niche recruiting: integrating social network and community features for specified user segments sharing a similar social identity and fostering pre-existing offline ties among users for career purposes. Implications are sketched for more sustainable e-recruiting research, design and development.

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