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Support and Facilitating Conditions to Computer Workers Who Dislike Working with Computers
Abstract
While the number of employees who primarily use computers to complete their work increases, a significant subset of those employees simply do not enjoy computer work. This dislike has an influence on work-related outcomes like perceived technology overload and job satisfaction. It is important to examine how work-related support from either supervisors or coworkers can minimize/buffer the negative outcomes related to an individual’s disliking computer work. Using a sample of 225 workers from a range of businesses and industries, we investigated the influence of facilitating conditions on liking computer work. The results show that liking computer work is positively related to job satisfaction, and supervisor support helps moderate the relationships between liking computer work and the outcomes of job satisfaction and technology work overload. Implications for research and practice and directions for future research are offered.
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