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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Success Stories of ICT Implementation in Saudi Arabia

Success Stories of ICT Implementation in Saudi Arabia
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Author(s): Saira Muzafar (King Faisal University, Saudi Arabia) and N. Z. Jhanjhi (Taylor's University, Malaysia)
Copyright: 2020
Pages: 13
Source title: Employing Recent Technologies for Improved Digital Governance
Source Author(s)/Editor(s): Vasaki Ponnusamy (Universiti Tunku Abdul Rahman, Malaysia), Khalid Rafique (Azad Jammu and Kashmir Information Technology Board, Pakistan) and Noor Zaman (Taylor's University, Malaysia)
DOI: 10.4018/978-1-7998-1851-9.ch008


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Information and communication technology (ICT) has a great role in the development, growth, and economy of the country. ICT refers to any system, device, or product that can store, manipulate, and receive and transmit digital data effectively. ICT brings clear differences in the economy of countries wherever it is successfully implemented. It becomes a reason of timely, accurate, and efficient operations and becomes a source of user satisfaction by providing them fast, better, easy service around the clock. As timely access of information and communication plays a vital role in the success of any organization either public or private, many developed countries are already competing in digitalization. It is not only convenience, but it is the prime ingredient of good governance and an indispensable part of modern life. This chapter discusses the successful implementation of ICT infrastructures in the context of good governance and builds a vibrant society, the main agenda of Vision 2030 of KSA.

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