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Student Satisfaction From E-Learning Systems: The Assessment of Perceived Benefits, Conceivable Risks, and Prospective Implications
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Author(s): Sadia Jabeen (Virtual University of Pakistan, Pakistan), Aisha Muhammd Din (Virtual University of Pakistan, Pakistan)and Muhammad Farhan Sadiq (Virtual University of Pakistan, Pakistan)
Copyright: 2021
Pages: 14
Source title:
Recent Developments in Individual and Organizational Adoption of ICTs
Source Author(s)/Editor(s): Orkun Yildiz (Izmir Democracy University, Turkey)
DOI: 10.4018/978-1-7998-3045-0.ch013
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Abstract
This chapter explores the satisfaction level of students from Virtual University of Pakistan mode of e-learning. The research aimed at explaining the various factors of adopting the e-learning mode as well as inquiring about the determinant of satisfaction from virtual educational systems. The quantitative study was conducted through survey method; 240 respondents were selected from all the Virtual University campuses through simple random sampling. Questionnaires based on 25 items were constructed to measure the satisfaction. One sample t-test and regression analysis were applied for data analysis. Results revealed that a majority of the students prefer this institute due to high teaching standards. Interactivity pattern was explained as the main predictor of students' satisfaction from the system. Findings of the study lead to the practical implications and identify the need of face-to-face communication and betterment in interactivity patterns between instructors and students to enhance students' satisfaction from the system.
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