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Some Hot Topics in Personnel Management and Emotions
Abstract
Building upon the findings from the previous chapters, the authors introduce the hot topic of perception, and the theories and models that researchers have proposed to somehow rationalise the decision-making process. In particular, they observe how individuals perceive specific situations and what factors influence such perception. This chapter is useful to reflect on past experiences, and the way you think of the people you come across in your life or within the organisation you work for. In this perspective, the authors show that perception can be manipulated through motivation techniques, using, for example, Maslow's theory of needs or Latham's SMART goals approach.
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