Software Evaluation From the Perspective of Patients and Healthcare Professionals

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Author(s): Rui Pedro Charters Lopes Rijo (Polytechnic Institute of Leiria, Portugal)and Domingos Alves (University of São Paulo, Brazil)
Copyright: 2019
Pages: 14
Source title: Advanced Methodologies and Technologies in Medicine and Healthcare
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7489-7.ch019

Keywords: Clinical Science / Medical Diagnosis and Practice / Medical Information Science Reference / Medicine & Healthcare

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Abstract

Healthcare software evaluation is a complex process. Specifically, in the health information systems, focusing on the patients' health and on the healthcare professionals' motivation is particularly important. Doctors, nurses, and other healthcare professionals use software that indirectly affects the patients. Does software improve the patients' health, their satisfaction, or the healthcare professionals' commitment/job satisfaction? How can the impact of an information system be measured from the perspective of the patients, the doctors, the nurses, or the supporting staff? Some relevant efforts have been made in the last years to measure healthcare software impact. Nevertheless, the decision to extend a study to different fields may lead to many difficulties as far as its conclusions are concerned. By identifying the research questions and the most relevant works, as well as indicating the open research issue, this chapter is a revision of the literature on the subject. This work may be expected to be useful to all those wishing to contribute by their research in this field.

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Software Evaluation From the Perspective of Patients and Healthcare Professionals

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