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Socio-technical Factors in the Deployment of Participatory Pervasive Systems in Non-Expert Communities
Abstract
This chapter discusses the design and development of an interactive mobile tourist guide system according to the principles of Pervasive Computing laid out by Hansmann (2004) and presents solutions to the technical issues encountered in the development of a multi-tiered system that encompasses a wide ecology of devices. The chapter further presents the non-technical issues encountered during a live trial of the system and uses the experience gathered from this deployment to present evidence that Hansmann’s (2004) four principles require the addition of a fifth principle, which is defined and based on hedonic values. In this view, the latter are crucial to the successful adoption of mobile and pervasive systems.
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