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Social Capital Theory
Abstract
Social capital represents resources or assets rooted in an individual’s or in a group’s network of social relations. It is a multidimensional and multilevel concept which has been characterized by a diversity of definitions and conceptualizations which focus on the structure and/or on the content of the social relations. A common conceptualization of social capital in information systems research consists of a structural, relational and cognitive dimension. The structural dimension represents the configuration of the social network and the characteristics of its ties. The relational dimension represents assets embedded in the social relations such as trust, obligations, and norms of reciprocity. The cognitive dimension represents a shared context which facilitates interactions and is created by shared codes, language and narratives. For a single or multiple members of a network, social capital can be a source of solidarity, information, cooperation, collaboration and influence. Social capital has been and remains a sound theory to study information systems in research areas affected by social relations and the assets embedded in them.
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