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Shaping Policy and Practice in South Africa's Heritage Institutions Through Expert Opinion: A Delphi Method Study

Shaping Policy and Practice in South Africa's Heritage Institutions Through Expert Opinion: A Delphi Method Study
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Author(s): Ken Chisa (University of KwaZulu-Natal, South Africa)
Copyright: 2020
Pages: 16
Source title: Handbook of Research on Connecting Research Methods for Information Science Research
Source Author(s)/Editor(s): Patrick Ngulube (University of South Africa, South Africa)
DOI: 10.4018/978-1-7998-1471-9.ch010

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Abstract

This chapter seeks to ascertain whether the Delphi process can be effectively implemented to examine the extent to which policy and best practice pertaining to indigenous interests held in networked environments can address contestations regarding ownership. The chapter provides an overview of the Delphi research technique especially its design and administration. It also examines the possible bottlenecks which can undermine the proper application of the Delphi technique especially to indigenous knowledge research within the field of library and information science. Paying proper attention to these bottlenecks should ensure successful application of the method. The chapter concludes that the Delphi method can be a valid and reliable research technique in this field. The method has evolved as experience with it has accumulated, and its application to new areas of study continues to gain momentum.

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