IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Semantic Technology for Improved Email Collaboration

Semantic Technology for Improved Email Collaboration
View Sample PDF
Author(s): Simon Scerri (DERI, National University of Ireland, Galway, Ireland)
Copyright: 2012
Pages: 13
Source title: Collaboration and the Semantic Web: Social Networks, Knowledge Networks, and Knowledge Resources
Source Author(s)/Editor(s): Stefan Brüggemann (Astrium Space Transportation, Germany)and Claudia d’Amato (University of Bari, Italy)
DOI: 10.4018/978-1-4666-0894-8.ch007

Purchase

View Semantic Technology for Improved Email Collaboration on the publisher's website for pricing and purchasing information.

Abstract

Digital means of communications such as email and IM have become a crucial tool for collaboration. Taking advantage of the fact that information exchanged over these media can be made persistent, a lot of research has strived to make sense of the ongoing communication processes in order to support the participants with their management. In this chapter, a workflow-oriented approach is pursued to demonstrate how, coupled with appropriate information extraction techniques, robust knowledge models, and intuitive user interfaces, semantic technology can provide support for email-based collaborative work. While eliciting as much knowledge as possible, the design concept in this chapter imposes little to no changes and/or restrictions to the conventional use of email.

Related Content

. © 2020. 58 pages.
. © 2020. 52 pages.
. © 2020. 10 pages.
. © 2020. 14 pages.
. © 2020. 33 pages.
. © 2020. 13 pages.
. © 2020. 36 pages.
Body Bottom