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Scaling Up Telemedicine Initiatives: Requirements for a New Telemedicine Maturity Model

Scaling Up Telemedicine Initiatives: Requirements for a New Telemedicine Maturity Model
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Author(s): Lena Otto (TU Dresden, Germany), Diane Whitehouse (European Health Telematics Association, Belgium)and Hannes Schlieter (TU Dresden, Germany)
Copyright: 2020
Pages: 16
Source title: Handbook of Research on Optimizing Healthcare Management Techniques
Source Author(s)/Editor(s): Nilmini Wickramasinghe (Swinburne University of Technology, Australia & Epworth HealthCare, Australia)
DOI: 10.4018/978-1-7998-1371-2.ch011

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Abstract

Telemedicine maturity models aim to support telemedicine scaling up. Even though a diversity of telemedicine maturity models, and further support tools, exist, they are often unable to support users proactively or offer substantial guidance for the improvement of the status quo. A new maturity model is therefore needed that overcomes the shortcomings evident in existing approaches. This chapter aims to identify requirements that such a model has to fulfil based on an analysis of existing maturity models. The results guide future research and can support the scaling up of telemedicine initiatives.

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