Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Role of Social Media as a Tool for Learning

The Role of Social Media as a Tool for Learning
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Author(s): Carole A. Bagley (The Technology Group, Inc., USA & University of St. Thomas, USA) and William H. Creswell (The Technology Group Inc., USA)
Copyright: 2013
Pages: 21
Source title: ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction
Source Author(s)/Editor(s): Elspeth McKay (, Australia)
DOI: 10.4018/978-1-4666-3649-1.ch002


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The use of Web 2.0 social media such as Wikipedia, YouTube, Facebook, Twitter, and virtual worlds is rapidly increasing and transformational modes of communication are emerging (Greenhow, Robelia & Hughes, 2009; Godwin, 2008; O’Reilly, 2005). Public and private sector organizations are faced with the challenges of adapting their communication practices to the rapidly changing demands of the social media environment that present risks to both information security and privacy, changes to long-established policies and organizational culture, and the rewards of deeper involvement and collaboration with users. As social media transforms communication within all organizations, its potential to transform learning is also becoming apparent. This chapter promotes a better understanding of the effects social media has on learning and the importance to learners and the learning process, with special emphasis on its effect when combining face-to-face and distance learning. The subtopic for this chapter, HCI for the Web 2.0 environment seen through a corporate training lens, is emphasized with education and training examples from corporate, K-12, university and government sectors.

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