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Role of Personal Innovativeness in Intentions to Adopt Mobile Services – Cross-Service Approach
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Author(s): Sanna Sintonen (Lappeenranta University of Technology, School of Business, Finland)and Sanna Sundqvist (Lappeenranta University of Technology, School of Business, Finland)
Copyright: 2010
Pages: 11
Source title:
Encyclopedia of E-Business Development and Management in the Global Economy
Source Author(s)/Editor(s): In Lee (Western Illinois University, USA)
DOI: 10.4018/978-1-61520-611-7.ch080
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Abstract
Because only a fraction of new service ideas are successful, and due to the turbulence and dynamics in mobile business markets, a thorough understanding of factors underlying mobile service adoption decisions is necessary. Use of mobile communications has been increasing extensively (Watson et al., 2002). Today, an extensive selection of mobile services is available to consumers. However, consumers use mobile devices mainly for simple services, like text messaging (Nysveen et al., 2005a). In order to better understand the acceptance of mobile services, it is necessary to study behavioral intentions (i.e. antecedents of actual adoption behavior) of consumers adopting new mobile services.
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