Role of Digitalization Post-Pandemic for Development of SMEs

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Author(s): Emil Joseph (Bharathiyar University, India)and Dhanabhakyam M. M. (Bharathiyar University, India)
Copyright: 2022
Pages: 21
Source title: Research Anthology on Business Continuity and Navigating Times of Crisis
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-4503-7.ch036

Keywords: Business and Organizational Research / Business Science Reference / Environment & Agriculture / Sustainable Development

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Abstract

SMEs are the backbone of India's economy; due to the serious effect of the pandemic COVID-19, almost all the sectors are in a serious threat. This also reflects the SME sector more than any of the sectors. In this chapter, the researcher will analyze the problems faced by SMEs due to the pandemic. For the purpose of analysis, the researcher uses various statistical tools. Most of the data are collected from secondary sources and some of the data are collected using primary sources by issuing questionnaires through social media. SMEs are key players in the global landscape, especially in emerging economies. According to the World Bank, SMEs account for 90% of businesses and more than 50% of jobs. SMEs around the world focus on services, which are characterized by low access costs and low resource requirements. However, there is also a large diversity of SMEs due to different market conditions. According to the country's Ministry of Economy, SMEs represent more than 98% of the total number of companies operating in the country.

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Role of Digitalization Post-Pandemic for Development of SMEs

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