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Reviving the Public Sector: Leadership's Key Role in Managing Burnout
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Author(s): Summyr Burton (Celia Scott Weatherhead School of Public Health and Tropical Medicine, Tulane University, USA), Savannah Baus (Celia Scott Weatherhead School of Public Health and Tropical Medicine, Tulane University, USA)and Stephen A. Murphy (Celia Scott Weatherhead School of Public Health and Tropical Medicine, Tulane University, USA)
Copyright: 2026
Pages: 50
Source title:
Strategies and Solutions for Public Sector Burnout
Source Author(s)/Editor(s): Kenny A. Hendrickson (University of the Virgin Islands, US Virgin Islands)and Kula A. Francis (University of the Virgin Islands, US Virgin Islands)
DOI: 10.4018/979-8-3373-0169-3.ch002
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Abstract
This chapter explores the significant issue of public sector burnout in the public sector through the lens of the Job Demands-Resources Theory. The chapter highlights the essential role of effective leadership and professional development in mitigating burnout and enhancing employee motivation and satisfaction. Key leadership theories and core competencies are discussed, emphasizing the need for communication, continuous learning, adaptability, and the creation of supportive environments. The chapter calls for systematically integrating leadership and professional development into public sector practices to build resilient, engaged, and motivated teams, ultimately improving public service delivery and employee retention. To conclude, it provides key considerations and guiding principles to consider when developing a public sector leadership and professional development program to be used by any leader in their practice.
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