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Revised Attributes
Abstract
This chapter is conducted with the intention to investigate the relevancy of the attributes to the five constructs of the model. The discussion in this section is basing on the information and the key findings according to the content of these interviews six pilot studies and the open question' respondents collected from 395 questionnaires survey and other government and Industry Association documents. The revised attributes of trust is based on contractual trust, competence trust, goodwill trust and benevolence. Relationship management, learning capability, communication capability and innovation capability are selected as the main attributes of the organizational capacities in relation to inter-organizational collaboration. The five typical attributes in the DOI theory are selected for measuring e-business diffusion, which are: relative advantage, complexity, trialability and observability. Organizational effectiveness, product and service measure, financial measures, market measure and customer satisfaction measure are mainly perceived as business performance measures.
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