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Reshaping Beverage Retail in Urban Communities Through a Connected Platform
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Author(s): Tanuj Negi (Indian Institute of Science, Bangalore, India), Pinosh Kumar Hajoary (Institute of Entrepreneurship and Innovation Science, University of Stuttgart, Germany)and Jose Arturo Garza-Reyes (University of Derby, UK)
Copyright: 2022
Pages: 22
Source title:
Handbook of Research on Changing Dynamics in Responsible and Sustainable Business in the Post-COVID-19 Era
Source Author(s)/Editor(s): Cristina Raluca Gh. Popescu (University of Bucharest, Romania & The Bucharest University of Economic Studies, Romania & TheNational Institute for Research and Development in Environmental Protection (INCDPM), Romania& National Research and Development Institute for Gas Turbines (COMOTI), Romania)
DOI: 10.4018/978-1-6684-2523-7.ch012
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Abstract
Business organisations are attempting to transform themselves according to the paradigms of Industry 4.0. This chapter presents the case of Tapfrsh kiosk, an internet of things (IoT)-based beverage service platform for urban communities. It discusses the business ecosystem, system design, technology usage, machine design, aesthetics, and operational aspects of the Tapfrsh kiosk. The authors include a critical commentary on the kiosk using a multidimensional lens. Entrepreneurial insights are discussed.
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