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Research and Experiences in Implementing E-Government Endeavors in Emerging Countries: A Literature Review
Abstract
The analysis of e-Government is of particular importance in developing countries because it constitutes a central element in the process of modernizing public administrations and strengthening governance within democratic societies. This chapter seeks to analyze the research efforts and directions in the field of e-Government performed in developing countries as well as past experiences in the implementation of e-Government in developing countries to learn some lessons for improving future implementation of e-Government, which could help to achieve more transparent, participative and democratic societies. Analysis indicates that e-Government implementations need to be analyzed from a systemic thinking approach, which suggests the use of strategic planning for e-Government success. International bodies should fund activities that allow developing countries to achieve political and social changes needed to make e-Government implementations successful and should monitor e-Government efficiency in developing countries with the aim at improving economic, democratic and social development of these countries.
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