Relevance of Strategic Management of Human Resources in Travel Agencies: The Colombian Case

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Author(s): Maria Del Pilar Ramirez-Salazar (EAN University, Colombia), Omar Orlando Ovalle-Mora (EAN University, Colombia), Carlos Salcedo-Perez (EAN University, Colombia)and Rafael Ignacio Perez-Uribe (EAN University, Colombia)
Copyright: 2022
Pages: 22
Source title: Research Anthology on Human Resource Practices for the Modern Workforce
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-3873-2.ch083

Keywords: Business Science Reference / Human Resource Management / Human Resources Management / Knowledge Management and Library Science

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Abstract

The strategic organizational direction must deal with the causes that give rise to changes in the organizations in each of their levels. The strategy is affected by the principles, values, and interests of all those who have power in their environment. This chapter reports the results obtained in the Relevance dimension, achieved during more than 3 years of theoretical and applied research that has taken place as a result of the Responsible Integral Management Model (GIR) based on the Human Resources of the companies of the tourism sector, as in the Colombian case.

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Relevance of Strategic Management of Human Resources in Travel Agencies: The Colombian Case

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