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Reinforcement Learning in Social Media Marketing

Reinforcement Learning in Social Media Marketing
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Author(s): Patrik Eklund (Umea University, Sweden)
Copyright: 2021
Pages: 19
Source title: Handbook of Research on Applied AI for International Business and Marketing Applications
Source Author(s)/Editor(s): Bryan Christiansen (Global Training Group, Ltd, UK)and Tihana Škrinjarić (University of Zagreb, Croatia)
DOI: 10.4018/978-1-7998-5077-9.ch003

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Abstract

In this chapter, the authors describe an architecture for reinforcement learning in social media marketing. The rule bases used for action selection within the architecture build upon many-valued (fuzzy) logic. Action evaluation and internal learning is based on neural network like structures. In using variables measuring the effect of advertising, we must understand direction of influence between advertiser, owning the content of the advertisement, and advertisee, as the target of an advertisement, and as facilitated by social media marketing. Examples are drawn from Facebook marketing.

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