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Quality Assurance of the Collaborative Web Based System

Quality Assurance of the Collaborative Web Based System
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Author(s): Bhuvan Unhelkar (University of Western Sydney, Australia), Abbass Ghanbary (University of Western Sydney, Australia)and Houman Younessi (Rensselaer at Hartford, USA)
Copyright: 2010
Pages: 14
Source title: Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration
Source Author(s)/Editor(s): Bhuvan Unhelkar (University of Western Sydney, Australia), Abbass Ghanbary (University of Western Sydney, Australia)and Houman Younessi (Rensselaer at Hartford, USA)
DOI: 10.4018/978-1-60566-689-1.ch008

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Abstract

This chapter discusses the important issues related to quality management, quality assurance and testing of information systems that are used by collaborative business. The discussion thus far in this book has been in the area of collaborative business models, technologies for collaboration and their effect on business organization. Each of these areas of collaborative business can be, and should be, subjected to quality assurance and testing. This chapter discusses how these important aspects of quality can be applied to a collaborative business. The overall strategic approach to quality, which starts with quality management, is also explained. This chapter further discusses the testing strategy, testing processes and the test data required in the solution space of CWBS. The practical checklists approach to enhance the quality of software model created in Chapter 6 using the Business Process Modeling Notation (BPMN) goes a long way in ensuring a smooth transition of the business to a collaborative business.

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