Putting Library Discovery Where Users Are

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Author(s): Scott Garrison (Ferris State University, USA), Anne Prestamo (Oklahoma State University, USA)and Juan Carlos Rodriguez (Grand Valley State University, USA)
Copyright: 2012
Pages: 19
Source title: Planning and Implementing Resource Discovery Tools in Academic Libraries
Source Author(s)/Editor(s): Mary Pagliero Popp (Indiana University, USA)and Diane Dallis (Indiana University, USA)
DOI: 10.4018/978-1-4666-1821-3.ch022

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

A number of studies have shown that people start research with Google and other easy, convenient tools. Though they recognize the value of library content, users prefer unmediated, intuitive searching, and consult libraries less than before alternatives existed. To “bring users back,” libraries began adopting discovery systems more like Google in the late 2000s. While these systems, especially good for beginning research, are proving popular, libraries must ask how many users are finding them given how few begin research at the library. This chapter describes why and how to place library discovery systems within the user’s academic context and what tools may facilitate the process, and suggests how libraries may determine how well discovery systems are working, within and beyond this context.

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