IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Public Sector Case Study on the Benefits of IS/IT

Public Sector Case Study on the Benefits of IS/IT
View Sample PDF
Author(s): Chad Lin (Edith Cowan University, Australia) and Graham Pervan (Curtin University of Technology, Australia)
Copyright: 2005
Pages: 4
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch417

Purchase

View Public Sector Case Study on the Benefits of IS/IT on the publisher's website for pricing and purchasing information.

Abstract

While organisations continue to invest heavily in IS/IT, research studies and practitioner surveys report contradictory findings on the effect of the expenditures on organisational productivity (Grover et al., 1998). Therefore, it is not surprising to see that the term “productivity paradox” is gaining increasing notoriety as several studies point toward fairly static productivity and rising IS/IT expenditure. Despite large investments in IS/IT over many years, it has been difficult to determine where the IS/IT benefits have actually occurred, if indeed there have been any (Willcocks & Lester, 1997). The main objective of this article is to generate a deeper understanding of issues surrounding the current practices and norms in managing IS/IT benefits and investments evaluation.

Related Content

Adeyinka Tella, Oluwakemi Titilola Olaniyi, Aderinola Ololade Dunmade. © 2021. 24 pages.
Md. Maidul Islam. © 2021. 17 pages.
Peterson Dewah. © 2021. 23 pages.
Lungile Precious Luthuli, Thobekile K. Buthelezi. © 2021. 14 pages.
Delight Promise Udochukwu, Chidimma Oraekwe. © 2021. 13 pages.
Julie Moloi. © 2021. 18 pages.
Mandisa Msomi, Lungile Preciouse Luthuli, Trywell Kalusopa. © 2021. 17 pages.
Body Bottom