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A Proposition for Developing Trust and Relational Synergy in International e-Collaborative Groups
Abstract
Trust and relational development represents a critical challenge in online collaboration groups. Often the problem is attributed to several factors including physical distances, time differences, cultures, and other contributing factors. The challenge in virtual teams centers on creating a successful cohort that functions as a team and develops a sense of trust and cohesion in the process of accomplishing respective group goals. However, the lack of trust in online groups hinders relational development. The author contends that while online collaboration can be clouded by problems with trust and relational synergy as a whole, the problem is exacerbated in international online or e-Collaborative groups. The development of trust is essential to relational synergy and warmth that fosters successful task and social goal accomplishment. After reviewing related and extant research in online communication, the author offers some practical suggestions for facilitating and sustaining trust and relational synergy in international online collaboration with information communication technologies (ICTs).
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