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Project Management: The Use of Soft Systems Methodology
Abstract
This chapter seeks to explain possible uses of the soft systems methodology (SSM) for project management (PM) when uncertain and sometimes conflicting aims are being pursued. To this end, two topics were considered: (1) application of SSM for funds allocation planning among major development projects and (2) feasibility of industrial projects considering their compliance with principles of sustainable development. The focus of the SSM is on the so-called human activity system (HAS), synergizing all stakeholders towards a single goal. PM, on the other hand, not only deals with the HAS, but also manages organization-wide initiatives participated by a wide variety of stakeholders. In this respect, SSM can contribute to better implementation of the PM initiatives, thereby enhancing the obtained gains.
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