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Practices and Challenges of Knowledge Management in the Greek Public Sector
Abstract
Knowledge management (KM) is a highly appreciated initiative in the field of management, and though it was initiated from the private sector, in the last years there has been an extensive interest and concern in the public sector. KM seems to be an excellent solution in order to manage the information and knowledge inside the organizations by saving valuable resources. In this research, many studies concerning the implementation of different KM practices in Greek organizations were examined. From the studies analyzed, it was concluded that the employees of the Greek public organizations have embraced all the activities concerning KM practices. However, many problems typical of the Greek public sector were present such as the absence of a reward system for knowledge transfer, the functioning of the public sector employees in an individualistic way, and the delay in adopting information and communication technology (ICT) practices and in the promotion of e-government.
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