Performance Measuring Process

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Copyright: 2012
Pages: 26
Source title: Systems Thinking and Process Dynamics for Marketing Systems: Technologies and Applications for Decision Management
Source Author(s)/Editor(s): Dr. Rajagopal (Monterrey Institute of Technology and Higher Education ITESM, Mexico)
DOI: 10.4018/978-1-4666-0969-3.ch009

Keywords: Business & Management / Business Information Systems / Business Science Reference / Decision Support Systems

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Abstract

Performance of any organizational is a dynamic process and needs to be measured periodically. The performance measurement is a process involving development of control measures that help in coordinating organizational tasks and motivating people to improve their performance. This chapter discusses managing the values and organizational change in financial institutions during economic recession and how to sustainable growth. The discussion demonstrates a sustainable paradigm for managing performance and sustainable growth of financial institutions by converging traditional design activities, work culture, and monitoring and evaluation measures. It is argued in the chapter that the performance of managers is demonstrated by effective administrative skills not only in developing new ambiance to carry tasks effectively but also to resolve conflicts and ambiguities during the task handling process and dynamics.

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