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Organizational Issue for BI Success: Critical Success Factors for BI Implementations Within the Enterprise
Abstract
This chapter will focus on the transformative effect Business Intelligence (BI) brings to an organization decision making, enhancing its performance, reducing overall cost of operations and improving its competitive posture. This chapter will enunciate the key principles and practices to bridge the gap between organization requirements vs. capabilities of any BI tool(s) by proposing a framework of organizational factors such as user's role, their analytical needs, access preferences and technical /analytical literacy etc. Evaluation methodology to select best BI tools properly aligned to the organization infrastructure will also be discussed. Softer issues and organizational change for successful implementation of BI will be further explained.
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