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Navigating the Promises and Perils of Generative AI in Transforming Healthcare Services
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Author(s): Sahil Kohli (Chandigarh University, India), Ravi Kaushal (Chandigarh University, India)and Ashish Raina (CT University, India)
Copyright: 2025
Pages: 22
Source title:
Transforming the Service Sector With New Technology
Source Author(s)/Editor(s): Varinder Singh Rana (City University, Ajman, UAE), Gaurav Bathla (CT University, India), Ashish Raina (CT University, India)and Divoy Chhabra (CT University, India)
DOI: 10.4018/979-8-3693-7447-4.ch020
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Abstract
This chapter focuses on the possibilities and risks of applying the Generative AI with the Healthcare System's Elements. The authors also discuss the role of Generative AI which has paved way for Drug Discovery, improvement of diagnosis as well as development of personalized medicine. In this aspect, they discuss the various ethical concerns such as Data Privacy and Algorithms' limitations that result from the use of AI in Healthcare. Reflective to the above elements, the chapter captures ways through which these challenges can be addressed. In sharing the ways of managing the risks and protecting patient's rights this chapter gives a step-by-step solution of how Generative AI can transform Healthcare for the better while paying attention to moral and pragmatic concerns. This chapter provides useful information on the topic for Healthcare Practitioners, Policy Makers and AI Specialists in the development of Artificial Intelligence in care delivery.
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