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Navigating Challenges in the Service Sector: Harnessing New Technology and Digital Payments to Achieve SDGs and Financial Inclusion
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Author(s): Anju Bala Nandrajog (Chandigarh University, India), Lalit Singla (Chandigarh University, India)and Leena Kakkar (Dev Samaj College for Women, India)
Copyright: 2025
Pages: 18
Source title:
Transforming the Service Sector With New Technology
Source Author(s)/Editor(s): Varinder Singh Rana (City University, Ajman, UAE), Gaurav Bathla (CT University, India), Ashish Raina (CT University, India)and Divoy Chhabra (CT University, India)
DOI: 10.4018/979-8-3693-7447-4.ch025
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Abstract
To fulfill the SDGs in the service sector and promote financial inclusion, this study framework enhances fintech usage. The SDGs include financial inclusion, and this page outlines which SDGs this service sector may help achieve. The literature on emerging digital payment methods and the issues they pose for the current service sector in developing nations is reviewed in this study. By looking at empirical investigations, this paper provides a state-of-the-art classification of digital payment technologies, including card payment, e-payment, mobile payment, and cryptocurrency, and their use in developing economies. The report then goes into the social, economic, technological, awareness, and legal issues surrounding digital payment technologies in various developing nations. Academics and practitioners can comprehend, clarify, and develop a digital payment plan with the aid of a classification of payment technologies and their problems.
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