IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Monitoring Employee Actions in the Workplace: Good Business Practice or Unethical Behaviour?

Monitoring Employee Actions in the Workplace: Good Business Practice or Unethical Behaviour?
View Sample PDF
Author(s): Cliona McParland (Dublin City University, Ireland)and Regina Connolly (Dublin City University, Ireland)
Copyright: 2011
Pages: 16
Source title: ICT Ethics and Security in the 21st Century: New Developments and Applications
Source Author(s)/Editor(s): Marian Quigley (Monash University, Australia)
DOI: 10.4018/978-1-60960-573-5.ch008

Purchase

View Monitoring Employee Actions in the Workplace: Good Business Practice or Unethical Behaviour? on the publisher's website for pricing and purchasing information.

Abstract

While the use of Internet based technologies empower organisations immensely, the recent surge of pervasive technologies into the workplace environment has created situations whereby employees are becoming increasingly aware of the ways in which management can employ these technologies to monitor their email and computer interactions. Although it is apparent that in some cases management may have legitimate reasons to monitor employees’ actions it is becoming increasingly evident that emerging issues and subsequent privacy concerns resulting from the use of these technologies have the potential to negatively impact organisational productivity and employee morale. This chapter outlines some of the major issues relating to workplace surveillance, identifying the emerging issues and subsequent privacy concerns from the employee’s perspective, as well as the motivation behind managements’ decision to employ monitoring technologies in the workplace.

Related Content

Parth Nagar, Srinath M. S.. © 2027. 48 pages.
Swapnali Pravin Gaikwad, Saurabh Vinayak Hembade. © 2027. 36 pages.
Titiksha Tulsidas Bhagat, Shweta Bondre, Vipin Bondre, Uma Yadav, Priya Dasarwar. © 2027. 26 pages.
Anshik Kumar Tiwari, Brindha Subburaj. © 2027. 22 pages.
Grace Shalini T., Pratham Shrivastav, Parthiv Gopa. © 2027. 36 pages.
S. Aarthi, Jaypalsinh A. Gohil. © 2027. 30 pages.
Arul Selvam P., Tamije Selvy P.. © 2027. 30 pages.
Body Bottom