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Modeling Conflict Dynamics: System Dynamic Approach
Abstract
This chapter touches the question of how to model conflict. The discussion is limited to inter- and intra- organizational conflicts. The focus is on the behavior of the conflict in time. A working definition of conflict, named starting theory, is given. The presented models are constructed by means of system dynamics tools. A short explanation of system dynamics tools is given. Moreover, fuzzy logic and fuzzy system are introduced. Fuzzy system models human reasoning and decision making, and is integrated in the model of isolated conflict. Three models are presented, namely: the qualitative model, the model of isolated conflict, and, finally, the generic model of isolated conflict with fuzzy system. At the end, the results of a few simulation runs illustrate the use of the model.
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