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Model Development and Hypotheses
Abstract
In this chapter—based on the multi-theoretical framework developed in the previous chapter—three research models around BPS are derived in subsections 3.1 to 3.3. These research models shed light on the consequences/value dimensions of BPS (i.e. analyze the impact of BPS on business process performance and its sub-dimensions time, cost, and quality, as well as on business process flexibility).1 In a first step, the chapter introduces the three research models which are used and evaluated throughout the remainder of this book. In a second step, the chapter introduces the individual constructs used in the three research models. Finally, Section 3 establishes links between the constructs and derives a set of research hypotheses per model.2
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