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Mobile Payment Systems: Thematic Insights, Research Gaps, and Emerging Opportunities
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Author(s): Veenu Madan (Chandigarh University, Mohali, India), Manjit Kour (Chandigarh University, Mohali, India & North-West University, South Africa), Md Rezaul Haque (Metropolitan University, Sylhet, Bangladesh)and Asia Aman (Muscat University, Oman)
Copyright: 2027
Pages: 30
Source title:
Determinants of FinTech Adoption and Banks' Financial Performance
Source Author(s)/Editor(s): Muhammad Naeem Shahid (School of Accounting and Finance, Faculty of Business and Law, Taylor’s University, Malaysia)and Muhammad Umar Islam (Asia Pacific University of Techology and Innovations, Malaysia)
DOI: 10.4018/979-8-3373-6244-1.ch008
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Abstract
Based on the data set collected from 2018 to 2022 from the Scopus database, this study represents a bibliometric and systematic evaluation analysis of the mobile payment system. In this study, literature classification based on theory and technology is done by extensive literature study by preparing a table in Excel. Bibliometric research is done by VOS viewer software.The findings of the study show that TAM is used by most of the researchers for theoretical framework and the “partial least square structure equation modelling” technique is the most prevalent. All the highly cited articles used the survey method in collecting the data. The text-based and keywords graphs cluster shows various keywords' relationships. The cluster analysis reveals that the primary emphasis of research is on how customers accept technology. It also highlights the need for more research into how consumers employ mobile payments and how small businesses and merchants use them. The title “Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach” is highly cited theme.
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