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Methodological Approach to Systematization of Business Continuity in Organizations
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Author(s): Nelson Russo (School of Science and Technology, University of Trás-os-Montes and Alto Douro, Portugal & Universidade Aberta, Portugal)and Leonilde Reis (Instituto Politécnico de Setúbal, Portugal)
Copyright: 2021
Pages: 24
Source title:
Handbook of Research on Multidisciplinary Approaches to Entrepreneurship, Innovation, and ICTs
Source Author(s)/Editor(s): Luísa Cagica Carvalho (Instituto Politécnico de Setúbal, Portugal & CEFAGE, Universidade de Évora, Portugal), Leonilde Reis (Instituto Politécnico de Setúbal, Portugal), Alcina Prata (Instituto Polytechnic of Setúbal, Portugal)and Raquel Pereira (Instituto Polytechnic of Setúbal, Portugal)
DOI: 10.4018/978-1-7998-4099-2.ch010
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Abstract
The underlying concept of business continuity is that an organization must have the strategic and tactical capability to plan and respond to business incidents and interruptions, in order to continue business operations at an acceptable predefined level. This chapter proposed an approach to business continuity management in an organization through the definition and implementation of a set of four related phases. The authors integrate the main guidelines, based on the literature review and on good practices and concerns, referred to in the ISO standards and on ITIL, CMMI, and COBIT frameworks. This approach will allow organizations to address the most relevant activities for the development of a business continuity management program. By implementing each of the phase activities, the organization will have a systematic overview of the steps required for an optimized planning and response to business incidents and disruptions, supported by the strategy defined framed within their needs.
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