The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Measuring the Human Element in Complex Technologies
Abstract
Measuring satisfaction can provide developers with valuable insight into the usability of a product as perceived by the user. Although such measures are typically included in usability evaluations, it is clear that the concept itself is under-developed. The literature reveals a lack of cumulative, systematic research and consequently the field is in “disarray” (Hornbæk, 2006). Clearly, the area needs a strong theoretical foundation on which to base research. This paper reviews the literature on user satisfaction and proposes a conceptualisation and definition of the concept that will aid researchers in the development of valid measures.
Related Content
|
Harish Chandra Verma, Saurabh Srivastava.
© 2025.
12 pages.
|
|
Lingala Thirupathi, B. Vasundara, Dheeraj Sundaragiri, Vijaya Bhaskar Ch, Ravi Gugulothu, Radhika Pulyala.
© 2025.
26 pages.
|
|
Mohd Saleem, Rajeev Kumar, Chanchal Chawla, Mahendra Singh.
© 2025.
14 pages.
|
|
Nobhonil Roy Choudhury, Shyamalendu Paul.
© 2025.
22 pages.
|
|
Abhay Bhatia, Anil Kumar, Devendra Sood.
© 2025.
32 pages.
|
|
Aparna Datta, Akash Mondal, Arunima Sarkar.
© 2025.
16 pages.
|
|
Adrija Das, Pratyasha Nanda, Ritika Jain, Tanisha Saini, Sneha Bhaskar, Hitesh Mohapatra.
© 2025.
18 pages.
|
|
|