Managing Seven Dimensions of ICT4D Projects to Address Project Challenges

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Author(s): Devendra Potnis (University of Tennessee at Knoxville, USA)
Copyright: 2020
Pages: 23
Source title: Cognitive Analytics: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-2460-2.ch032

Keywords: Artificial Intelligence / Cognitive Science / Engineering Science Reference / Social Sciences & Humanities

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Abstract

A large number of ICT for development (ICT4D) projects experience a variety of challenges, especially when conducting field research with disadvantaged communities in developing nations. Using cluster analysis, this chapter identifies the six most common factors associated with a majority of ICT4D project challenges, and depicts the inter-relationship between these factors and over 100 distinct challenges reported by existing literature. In addition, based on the secondary analysis of 380 research artifacts in the ICT4D literature, this chapter proposes ways to manage the scope, time, costs, quality, human resources, communication, and risks for addressing ICT4D project challenges. Findings inform researchers of best practices for conducting ICT4D research with disadvantaged communities in developing nations.

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Managing Seven Dimensions of ICT4D Projects to Address Project Challenges

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