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Managing Diversity and Inclusion in UAE Family Organizations: Cultural Diversity

Managing Diversity and Inclusion in UAE Family Organizations: Cultural Diversity
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Author(s): Shankar Subramanian Iyer (Westford University College, UAE)and Sangeeta Malhotra (The Woolwich Institute, UAE)
Copyright: 2025
Pages: 26
Source title: Strategic Insights and Case Studies on Navigating an Entrepreneurial Landscape
Source Author(s)/Editor(s): Ponmalar N. Alagappar (Universiti Malaya, Malaysia)and Ramakrishna Yanamandra (Skyline University College, UAE)
DOI: 10.4018/979-8-3693-9261-4.ch015

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Abstract

Managing diversity and inclusion (D&I) in family organizations presents unique challenges and opportunities due to their distinct cultural and structural dynamics. This study explores the strategies and practices employed by family-owned businesses to foster an inclusive environment that embraces diverse perspectives. Utilizing a qualitative methodology, this research involves in-depth interviews with 20 experts in family business management, diversity consulting, and organizational behavior. The study aims to uncover the benefits, barriers, and effective approaches to D&I in family organizations. Key themes include leadership commitment, succession planning, inclusive policies, and cultural integration. Findings reveal that while family organizations often have strong, value-driven cultures, they may struggle with unconscious biases and resistance to change. Effective D&I management in these settings requires tailored strategies that leverage family values, foster open communication, and promote education and awareness. This study contributes to understanding D&I in family businesses and provides practical recommendations for leaders seeking to enhance inclusivity and leverage the benefits of a diverse workforce.

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