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Managing a Diverse Workforce

Managing a Diverse Workforce
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Author(s): Suzette Henry-Campbell (Nova Southeastern University, USA)and Salma Hadeed (Florida International University, USA)
Copyright: 2017
Pages: 12
Source title: Encyclopedia of Strategic Leadership and Management
Source Author(s)/Editor(s): Viktor Wang (Florida Atlantic University, USA)
DOI: 10.4018/978-1-5225-1049-9.ch066

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Abstract

Today's business leaders tout the value of a multicultural workforce. This is built on the idea offered through research that the contributions of diverse sets of people, who have experienced the world in different ways, will produce innovative responses to issues confronting the organization. As a consequence, contemporary businesses have focused on improving their recruitment strategies to reflect the core values they espouse. This chapter proposes to explore a number of diversity variables; ageism, sexual orientation, gender, race and ethnicity, religion and disability, with the objective of improving our understanding of how and why they matter to organizations. The chapter acknowledges the contributions of scholars and practitioners, who continue to make the business case for inclusion as a strategic priority in an evolving and complex global environment. It is recommended that organizations reinforce their strategic vision about multiculturalism through training and development programs that will validate the importance of the initiatives being pursued.

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