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The Little City That Could: The Case of San Carlos, California
Abstract
This case describes the case of a small California city, San Carlos, a continued early adopter in the e-government areas. The chapter asks the question, how can such a small city, with limited resources, consistently be on the cutting edge of new Web developments—and how have they maintained that edge over time? To answer that question, Moon and Norris’ (2005) model of e-government adoption is expanded and the importance of various factors are proposed as possible explanations.
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