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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Learning and Satisfaction in Online Communities of Inquiry

Learning and Satisfaction in Online Communities of Inquiry
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Author(s): Zehra Akyol (Independent Researcher, Canada) and D. Randy Garrison (University of Calgary, Canada)
Copyright: 2011
Pages: 13
Source title: Student Satisfaction and Learning Outcomes in E-Learning: An Introduction to Empirical Research
Source Author(s)/Editor(s): Sean B. Eom (Southeast Missouri State University, USA) and J. B. Arbaugh (University of Wisconsin Oshkosh, USA)
DOI: 10.4018/978-1-60960-615-2.ch002


View Learning and Satisfaction in Online Communities of Inquiry on the publisher's website for pricing and purchasing information.


The purpose of this chapter is to explain the capability of the Community of Inquiry (CoI) framework as a research model to study student learning and satisfaction. The framework identifies three elements (social, cognitive, and teaching presence) that contribute directly to the success of an e-learning experience through the development of an effective CoI. It is argued that a CoI leads to higher learning and increased satisfaction. The chapter presents findings from two online courses designed using the CoI approach. Overall, the students in these courses had high levels of perceived learning and satisfaction, as well as actual learning outcomes.

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