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Lean Healthcare Approach With Fast Track: Standardized Work in Emergency Services

Lean Healthcare Approach With Fast Track: Standardized Work in Emergency Services
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Author(s): Sandra Maria do Amaral Chaves (Fluminense Federal University, Brazil), Luis Enrique Valdiviezo Viera (Fluminense Federal University, Brazil), Saulo Cabral Bourguignon (Institute of Biology, Brazil), Luiz Eduardo de Morais Rodrigues (Fluminense Federal University, Brazil), Ana Carolina Sanches Zeferino (Fluminense Federal University, Brazil) and Alexandre Beraldi Santos (Fluminense Federal University, Brazil)
Copyright: 2023
Pages: 22
Source title: Cases on Lean Thinking Applications in Unconventional Systems
Source Author(s)/Editor(s): Eduardo Guilherme Satolo (São Paulo State University, Brazil) and Robisom Damasceno Calado (Fluminense Federal University, Brazil)
DOI: 10.4018/978-1-6684-5185-4.ch007


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The objective of this chapter is to expand the discussions regarding the application of the Fast Track method and the standardized work in emergency services with the Lean healthcare approach. In this chapter, the authors present some fundamental concepts to broaden the understanding of the theoretical/methodological implications necessary for the application of the Fast Track method and standardized work in the healthcare area, with the Lean healthcare approach. They present the case study resulting from the execution of the Lean project in the 24-hour UPA, which was carried out in 50 selected emergency care units, as a result of the agreement with the Ministry of Health through the Department of Hospitals and Urgencies (DAHU/MS) and with the Rector of the Fluminense Federal University.

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