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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Law Firm Knowledge

Law Firm Knowledge
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Author(s): Petter Gottschalk (Norwegian School of Management, Norway)
Copyright: 2007
Pages: 31
Source title: Knowledge Management Systems: Value Shop Creation
Source Author(s)/Editor(s): Petter Gottschalk (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-59904-060-8.ch010

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Abstract

A law firm can be understood as a social community specializing in the speed and efficiency in the creation and transfer of legal knowledge (Nahapiet & Ghoshal, 1998). Many law firms represent large corporate enterprises, organizations, or entrepreneurs with a need for continuous and specialized legal services that can only be supplied by a team of lawyers. The client is a customer of the firm, rather than a particular lawyer. According to Galanter and Palay (1991, p. 5), relationships with clients tend to be enduring: Firms represent large corporate enterprises, organizations, or entrepreneurs with a need for continuous (or recurrent) and specialized legal services that could be supplied only by a team of lawyers. The client ’belongs to’ the firm, not to a particular lawyer. Relations with clients tend to be enduring. Such repeat clients are able to reap benefits from the continuity and economies of scale and scope enjoyed by the firm.

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